Info for Wine Tours
This information is for our friends who run professional wine tours within Prince Edward County
Are you doing a self guided tour? Check out our frequently asked visitor questions here
Wine tours are always welcomed at Lighthall Vineyards and we’ll do whatever we can to ensure your guests have a fantastic time. To make your job a little easier here is a list of frequently asked questions
Who should I contact about a tour?
You can email info@lighthallvineyards.com. If you need to coordinate times you will do so with our retail manager Mike. You can also give us a call at 613-767-9155.
Do you offer special pricing for Tour Groups?
Yes! Lighthall Vineyards is happy to offer a special flat rate for groups visiting as part of a guided PEC wine tour. The rate is $10 per person regardless of tasting flight selected and regardless of who is paying. The tour guide must make themselves known in order for special rate to apply.
Tour groups are also included in our policy on bottle purchases wherein we will waive 1 tasting fee for every 6 bottles of wines purchased.
6 bottles purchased = 1 fee waived
12 bottles purchased = 2 fees waived
18 bottles purchased = 3 fees waived and so on
Waived fees are transferable to other members of your group. Waived fees cannot be transferred to different visits, days or parties.
What days/times do you accept tour groups?
We accept tour groups 7 days per week. The absolute latest we can accept any group is 4:45pm, as we do not want your group to feel rushed. The best time for a tour of any size to come is between 10am and 3pm during the week. After 3pm, especially on weekends, we tend to get a rush of guests and it can be extremely busy.
How can I make a reservation for my group?
Lighthall Vineyards is first come first serve. We do always appreciate a heads up but in general use this as a guide
4 people for fewer: you do not need to inform us before hand, you can stop by anytime and we’ll be happy to greet your group
5-8 people: We would appreciate a heads up in the form of an email or phone call a day or two ahead in case we need to move some staff start times around. We recommend coming before 3pm for a group of this size.
9+ people: You should inform us at least a few days in advance as we may need to adjust our staff’s schedules to accommodate. We recommend coming earlier in the day for a group of this size and no later than 4pm. The largest we can accommodate without a prior agreement is 20 people.
21+ people: You will need to work out an exact date and time with the retail manager to ensure we are well staffed for your group. Contact us for more details.
Are there any auto-gratuities?
At this time we do not charge auto-gratuities for groups of any size. While we do appreciate a tip, it is never mandatory.
What about a premium experience?
We have a variety of predetermined tasting flights which does include a premium tasting flight of some of our higher end wines. All flights will be be $10 for groups visiting as part of a guided PEC wine tour.
My group would like to taste at the indoor/outdoor bar and/or has a special request. can you make this happen?
Sure! Just send us an email and we’ll let you know if we can do it.
Someone in my tour group has a service dog. can their dog come into the tasting room?
Absolutely! Service and non-service dogs are welcome at Lighthall Vineyards, including the indoor tasting bar.
Someone in my tour group has a disability, are you able to accomodate them?
Certainly! We do our best to ensure everyone has a great time at Lighthall Vineyards by having an accessible building, providing seating to those who need it, and ensuring there is adequate space to move about our tasting bar. Please do not hesitate to ask if your guest needs something more in order for them to have an enjoyable experience at Lighthall Vineyards.